Learning About Finance and Money

Avoid Confusion With Medical Billing Services

13 November 2020

Jordy De Pijper

Medical care is a necessary part of maintaining a healthy lifestyle. Medical practices can quickly lose their great reputation through billing problems. Service providers who accept patients from the medical practice may refuse additional care. When patients hear that hospitals, clinics, or other providers who once worked hand in hand with a particular medical group are no longer participating, they may not understand why. When fees are not paid on time, current contracts may end abruptly. This is often due to the healthcare practice having a cash flow problem. Here are a few ways to improve a healthcare practice with medical billing services.

The Problem 

Many medical providers have a steady flow of patients and most of them pay whatever amount is asked at the time of their appointment. This initial copayment rarely is the only fee associated with their visit. After the visit, the staff will bill the insurance company by mail or electronically. Many offices are extremely busy and do not have adequate staff to keep up with exactly what was remitted as payment. When primary care or specialist offices send out bills for additional costs, many patients will be extremely confused. They may look up their explanation of benefits with their health insurance for more information on their benefits. Calling the health insurance company does not always clear up billing issues when they are directed back to the providers office. 

The Solution

Stopping this roundabout of responsibility is essential to maintaining patients and being paid on time for services provided. Hire medical billing services to implement a better system that will reduce the number of claims that are denied or incoming telephone calls from confused patients can simply be transferred to medical billing services. Their telephone number and full contract and payment remittance information is included in any mailed or emailed communication. This will help cut down on the number of people coming into the office to make payments on past services. 

Medical billing services staff members have extensive experience with current CPT codes and how they should be combined for each insurance provider. After new office procedures that work with the billing service have been implemented, pay close attention to the increase of revenue from receiving more revenue. After a few weeks, there will be verifiable results to see how much of the billing improvements are working. Hire medical billing solutions team today to get help with your finances.  

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